You have questions, we have answers!
We want your event to be a stress-free experience! We come to your home and set up, leave you to have your party, and then return the next day to pick everything up.
To start your booking, browse our website and choose a theme. You may also make a custom theme based on our fabric swatches. Be sure to check our extras menu for additional items that make events even more special!
Once you have something in mind, email us or fill out our contact form with your choices, your desired dates, and any additional items you wish to book. We'll contact you to discuss availability, confirm your reservation, and send you the contract and invoice for a 50% reservation deposit. Your party date is only held once both the contract and deposit are received.
Due to the high volume of requests we receive, we're unable to hold dates for you until deposit and signed contract are returned.
Shortly before your event, we will be in contact with you to verify everything once more before delivery. We will arrive at your preferred location, set up, and style for you.
*Please have the area cleared and ready for tent set up. Each small tent requires a 4-foot by 4-foot space. The Firefly Bell Tent requires a 25 foot radius for staking and lines.
On average, it takes 60-90 minutes for us to set up and style our A-frame tents. We'll have everything set up at least one hour prior to your event. Once complete, we will confirm a collection time for the following day!
Standard is overnight. If you want to have tents for more than one night just make a note in your reservation and we will work to accommodate you! Additional night rate applies.
We understand things happen. Cancellations made more than 7 days prior to your event will receive a total refund of any advance payments. Cancellations made within 7 days of the event will receive no refund and you will forfeit your deposit.
After each event, all bedding is laundered using hypoallergenic detergent. Mattresses, decorative pillows, and decorative items are disinfected and spot cleaned.
We are happy to deliver within a 40 mile radius of our storeroom in Columbus, GA. Rentals outside of this radius may be possible but will be subject to an additional delivery fee.
Our handcrafted tents are designed to be used indoors only. If the tents are damaged, there will be an additional charge immediately upon return.
Please fill out our contact form or send us an email with your question. We will get back with you as soon as possible!